Community Standards
Last Updated: 01 November 2025 • Version: 1.0
Welcome to the Harley Community
Harley is all about connecting people through sports and social activities. Whether you're looking for a pickup game, a running buddy, or a new club to join, we're here to make it simple and fun.
Our Mission
Foster genuine connections through sports and social activities in a respectful, safe, and inclusive environment.
Our Core Values
Kindness, Respect, and Safety.
Your Role
Every member helps maintain our community standards. By using Harley, you agree to follow these guidelines and contribute to a positive experience for all.
Core Values
Kindness, Respect & Safety
Everything we do in the Harley community is guided by three simple principles
Kindness
- 💕 Be the person who makes others feel welcome
- 💕 Celebrate wins together and encourage newcomers
- 💕 Choose understanding over judgement
Respect
- 🤝 Treat everyone with dignity—no matter their skill level, background, or experience
- 🤝 Listen actively, honour your commitments, and embrace different perspectives
- 🤝 We're all here to grow and learn from each other
Safety
- 🛡️ Look out for yourself and others, and speak up about concerns
- 🛡️ Trust your instincts about people and situations
- 🛡️ Take responsibility for your wellbeing—creating a safe space is everyone's job
Community Behaviors
How to Be a Great Community Member
Help build our positive community by embracing these practices
Show Up Right
- RSVP honestly and update if your plans change
- Show up on time and ready to go
- Bring the right gear and a positive attitude
- Help with set-up or clean-up when you can
Communicate Well
- Be friendly and respectful in all messages
- Respond promptly to event-related questions
- Keep conversations relevant (sports, fitness, social activities)
- If you need to cancel, give people a heads up
Welcome Others
- Help newcomers feel included
- Share tips and local knowledge
- Celebrate people's achievements 🎉
- Offer encouragement, not criticism
Handle Conflicts Like a Pro
- Address issues directly but respectfully
- Focus on solutions, not blame
- Ask organisers for help if needed
- Assume people mean well
Unacceptable Conduct
Behaviors That Harm Our Community
These actions violate our standards and may result in enforcement actions
Harassment & Abuse
- Bullying, threatening, or intimidating anyone
- Unwanted advances or persistent contact after being asked to stop
- Sharing private info without consent or stalking (online or offline)
Discrimination & Exclusion
- Discriminatory language or behaviour (race, gender, sexuality, religion, disability, age, etc.)
- Hate speech or promoting violence
- Deliberately excluding or belittling others
Dishonesty & Deception
- Fake profiles, impersonation, or lying about your identity
- Financial scams or misrepresenting event costs
- Catfishing or other deceptive practices
Dangerous & Illegal Activities
- Bringing weapons, drugs, or illegal substances to events
- Organising activities that violate local laws
- Putting others at risk or ignoring safety guidelines
Respecting Privacy & Intellectual Property
- Sharing others' personal info or private conversations without permission
- Using copyrighted material without permission
- Scraping data or misusing Harley's technology
Content & Communication
Content & Communication Guidelines
Content Standards
What You Can Post
- • Event announcements and group discussions
- • Tips, advice, and local recommendations
- • Achievements and positive updates 🎉
- • Questions about sports, fitness, or activities
- • Photos from events (with people's permission)
- • Helpful resources for the community
What You Can't Post
- • Explicit sexual content or inappropriate images
- • Graphic violence or disturbing content
- • Spam or unauthorised advertising
- • False or misleading information
- • Copyrighted material without permission
- • Other people's private information
Communication Best Practices
Messaging Etiquette
- • Keep messages relevant to sports and activities
- • Respond promptly to event-related questions
- • Ask before sharing someone's contact details
- • Respect people's time and communication preferences
- • Use appropriate language and tone
In Group Chats
- • Stay on topic and respect the group's purpose
- • Share the conversation—don't dominate discussions
- • Include everyone, avoid side conversations in group spaces
- • Use @mentions thoughtfully (not excessively)
- • Keep debates civil or move them to private messages
Language Standards
- • Use inclusive, welcoming language
- • Avoid offensive, discriminatory, or inflammatory words
- • Communicate clearly and respectfully
- • Respect cultural and language differences
- • Ask for clarification if you don't understand something
Safety
Staying Safe (Your Responsibility)
Activity Safety
Before Events
- • Read event descriptions carefully and understand requirements
- • Honestly assess your fitness level and skill
- • Bring appropriate gear, equipment, and water
- • Check weather conditions and dress accordingly
- • Let someone know your plans and location
During Events
- • Follow all safety instructions from hosts
- • Play within your abilities and respect skill differences
- • Use proper technique and safety equipment
- • Take breaks when needed and stay hydrated
- • Speak up immediately if you notice unsafe conditions
After Events
- • Report any injuries or incidents to hosts
- • Help with cleanup and equipment storage
- • Provide feedback to improve future events
- • Follow up appropriately with new connections
Personal Safety
Meeting New People
- • Meet in public places for initial interactions
- • Trust your instincts about people and situations
- • Maintain appropriate personal boundaries
- • Consider bringing a friend or telling someone your plans
- • Leave immediately if you feel uncomfortable
Protecting Personal Information
- • Keep financial and sensitive personal information private
- • Don't share home addresses or workplace details initially
- • Be cautious about sharing social media profiles
- • Use Harley's messaging system before moving to other platforms
- • Never send money or make financial commitments to people you've just met
Online Safety
- • Keep initial conversations on the Harley platform
- • Be cautious about clicking external links
- • Verify event details through official channels
- • Report suspicious profiles or behaviour immediately
- • Don't share passwords or account information
Remember: You participate at your own risk. We're a connection platform—you're responsible for deciding what's safe for you.
Group & Event Standards
Group & Event Standards
Running events or managing a club? You're the backbone of the community!
For Hosts
Leadership Essentials
- • Clearly communicate your group's purpose, rules, and vibe
- • Respond promptly to member questions and concerns
- • Moderate content and behaviour fairly and consistently
- • Address conflicts and guideline issues when they come up
- • Stay engaged with your community
Plan Great Events
- • Provide accurate, complete event information
- • Set realistic capacity limits and skill requirements
- • Consider accessibility and inclusion in all planning
- • Have backup plans (weather, venue issues, etc.)
- • Get necessary permits, insurance, and permissions
- • Be clear about costs, equipment needs, and what to expect
Communicate Like a Pro
- • Send timely updates about any changes
- • Share clear joining instructions and location details
- • Include safety information and emergency contacts
- • Follow up after events for feedback and improvements
- • Keep it professional but friendly
⚠️ Important for Hosts: As an event host, you're responsible for your events and groups—including making sure they're safe, legal, and properly managed. You may need insurance depending on your activity type, and you're liable for any issues that arise. By creating events, you agree to protect Harley from any claims related to your activities. See: Host's Playbook
For Players
Be an Active Member
- • Read and follow group-specific rules and guidelines
- • Participate constructively in discussions and activities
- • Respect host authority and decisions
- • Support group initiatives and help welcome new members
- • Contribute positively to the group's culture and goals
Show Up Right to Events
- • RSVP accurately and update if your plans change
- • Arrive on time with required equipment
- • Follow event rules and host instructions
- • Participate actively and encourage others
- • Help with setup and cleanup when possible
Reporting & Enforcement
How to Report Issues
In an Emergency
Call 000 immediately (112 in EU, 911 in US, 999 in UK)
Harley is not an emergency service. If you're in danger, witnessing a crime, or someone needs urgent help—call emergency services first. You can notify us afterward for platform action.
For Platform Issues
Report community guideline violations so we can take action:
- 1. In-app: Profile → Help & Support → submit a report case
- 2. Email: Send details to safety@harleymeets.com
What to include:
- • What happened and when
- • Username(s) or profiles involved
- • Screenshots (if safe to capture)
- • Any immediate safety concerns
Response time: We review reports within 24-48 hours for most issues, or within a few hours for serious violations.
What Happens When Rules Are Broken
We focus on education first, but we'll take action when needed:
Warning
A heads up about what needs to change
Content Removal
Deleting posts or messages that violate guidelines
Feature Restrictions
Temporarily limiting platform access
Temporary Suspension
Account suspension (7-90 days)
Permanent Ban
Complete removal from Harley
Legal Cooperation
Working with law enforcement when required
Appeals: If you think we got it wrong, email support@harleymeets.com with "APPEAL" in the subject line within 30 days. We'll take a fresh look.
Support & Resources
Get Help & Support
Emergencies
Call 000 (AU), 112 (EU), 911 (US), 999 (UK)
Harley Support
- General questions: support@harleymeets.com
- Privacy matters: privacy@harleymeets.com
- Legal inquiries: legal@harleymeets.com
Response times: 2-5 business days depending on complexity
Legal Stuff
For full legal terms, privacy policy, payment terms, and liability waivers, visit: Terms of Service | Privacy Policy | Release Waiver
By using Harley, you agree to these Community Guidelines and our Terms of Service.
What we CANNOT do:
- • We don't supervise events or guarantee they'll be safe
- • We don't control what members say or do (online or offline)
- • We don't provide emergency response or real-time safety assistance
- • We can't guarantee accuracy of event details or member identities
- • We're not liable for injuries, incidents, or disputes between members
- • We don't guarantee we'll catch every guideline violation
What we CAN do:
- • Remove harmful content and ban bad actors from the platform
- • Investigate reported violations and take platform action
- • Improve safety features and guidelines based on feedback
- • Cooperate with law enforcement when required by law
Your Responsibility
You Agree To:
- • Use the platform safely and legally
- • Respect other members and their rights
- • Take responsibility for your own safety
- • Protect Harley from claims related to your activities (especially if you're a host)
- • Understand that you use the platform at your own risk
Bottom line: Your safety is your responsibility. We provide tools to connect people, but you're responsible for making smart choices about who you meet and what events you attend.
Final Thoughts
Our community is only as good as we make it together. When in doubt, come back to our values: kindness, respect, and safety.
We're all here to connect through sports and stay active—let's keep it positive, inclusive, and fun for everyone!
Got questions? Hit us up at support@harleymeets.com
Now get out there and find your crew!
🔥