Community Standards

Building a vibrant, inclusive community starts with shared values. These standards keep Harley a place where everyone can connect, play, and belong.
Last Updated: 01 November 2025  |  Version: 1.0

Harley community members connecting through sport

Welcome

Welcome to the Harley Community

Harley is all about connecting people through sports and social activities. Whether you're looking for a pickup game, a running buddy, or a new club to join, we're here to make it simple and fun.

Our Mission

Foster genuine connections through sports and social activities in a respectful, safe, and inclusive environment.

Our Core Values

Kindness, Respect, and Safety.

Your Role

Every member helps maintain our community standards. By using Harley, you agree to follow these guidelines and contribute to a positive experience for all.

Core Values

Kindness, Respect & Safety.

Everything we do in the Harley community is guided by three simple principles.

Kindness

  • Be the person who makes others feel welcome
  • Celebrate wins together and encourage newcomers
  • Choose understanding over judgement

Respect

  • Treat everyone with dignity -- no matter their skill level, background, or experience
  • Listen actively, honour your commitments, and embrace different perspectives
  • We're all here to grow and learn from each other

Safety

  • Look out for yourself and others, and speak up about concerns
  • Trust your instincts about people and situations
  • Take responsibility for your wellbeing -- creating a safe space is everyone's job

Community Behaviors

How to be a great community member.

Help build our positive community by embracing these practices.

Show Up Right

  • RSVP honestly and update if your plans change
  • Show up on time and ready to go
  • Bring the right gear and a positive attitude
  • Help with set-up or clean-up when you can

Communicate Well

  • Be friendly and respectful in all messages
  • Respond promptly to event-related questions
  • Keep conversations relevant (sports, fitness, social activities)
  • If you need to cancel, give people a heads up

Welcome Others

  • Help newcomers feel included
  • Share tips and local knowledge
  • Celebrate people's achievements
  • Offer encouragement, not criticism

Handle Conflicts Like a Pro

  • Address issues directly but respectfully
  • Focus on solutions, not blame
  • Ask organisers for help if needed
  • Assume people mean well

Unacceptable Conduct

Behaviors that harm our community.

These actions violate our standards and may result in enforcement actions.

Harassment & Abuse

  • Bullying, threatening, or intimidating anyone
  • Unwanted advances or persistent contact after being asked to stop
  • Sharing private info without consent or stalking (online or offline)

Dangerous & Illegal Activities

  • Bringing weapons, drugs, or illegal substances to events
  • Organising activities that violate local laws
  • Putting others at risk or ignoring safety guidelines

Zero tolerance

These behaviors may result in immediate permanent ban and cooperation with law enforcement.

Discrimination & Exclusion

  • Discriminatory language or behaviour (race, gender, sexuality, religion, disability, age, etc.)
  • Hate speech or promoting violence
  • Deliberately excluding or belittling others

Dishonesty & Deception

  • Fake profiles, impersonation, or lying about your identity
  • Financial scams or misrepresenting event costs
  • Catfishing or other deceptive practices

Platform & Venue Abuse

  • Damaging venues, equipment, or shared spaces
  • Exploiting or manipulating platform features

Respecting Privacy & Intellectual Property

  • Sharing others' personal info or private conversations without permission
  • Using copyrighted material without permission
  • Scraping data or misusing Harley's technology

Content & Communication

Content & communication guidelines.

What You Can Post

  • Event announcements and group discussions
  • Tips, advice, and local recommendations
  • Achievements and positive updates
  • Questions about sports, fitness, or activities
  • Photos from events (with people's permission)
  • Helpful resources for the community

What You Can't Post

  • Explicit sexual content or inappropriate images
  • Graphic violence or disturbing content
  • Spam or unauthorised advertising
  • False or misleading information
  • Copyrighted material without permission
  • Other people's private information

Communication best practices

Messaging Etiquette

  • Keep messages relevant to sports and activities
  • Respond promptly to event-related questions
  • Ask before sharing someone's contact details
  • Respect people's time and communication preferences
  • Use appropriate language and tone

In Group Chats

  • Stay on topic and respect the group's purpose
  • Share the conversation -- don't dominate discussions
  • Include everyone, avoid side conversations in group spaces
  • Use @mentions thoughtfully (not excessively)
  • Keep debates civil or move them to private messages

Language Standards

  • Use inclusive, welcoming language
  • Avoid offensive, discriminatory, or inflammatory words
  • Communicate clearly and respectfully
  • Respect cultural and language differences
  • Ask for clarification if you don't understand something

Safety

Staying safe (your responsibility).

Activity safety

01

Before Events

  • Read event descriptions carefully and understand requirements
  • Honestly assess your fitness level and skill
  • Bring appropriate gear, equipment, and water
  • Check weather conditions and dress accordingly
  • Let someone know your plans and location

02

During Events

  • Follow all safety instructions from hosts
  • Play within your abilities and respect skill differences
  • Use proper technique and safety equipment
  • Take breaks when needed and stay hydrated
  • Speak up immediately if you notice unsafe conditions

03

After Events

  • Report any injuries or incidents to hosts
  • Help with cleanup and equipment storage
  • Provide feedback to improve future events
  • Follow up appropriately with new connections

Personal safety

Meeting New People

  • Meet in public places for initial interactions
  • Trust your instincts about people and situations
  • Maintain appropriate personal boundaries
  • Consider bringing a friend or telling someone your plans
  • Leave immediately if you feel uncomfortable

Protecting Personal Information

  • Keep financial and sensitive personal information private
  • Don't share home addresses or workplace details initially
  • Be cautious about sharing social media profiles
  • Use Harley's messaging system before moving to other platforms
  • Never send money or make financial commitments to people you've just met

Online Safety

  • Keep initial conversations on the Harley platform
  • Be cautious about clicking external links
  • Verify event details through official channels
  • Report suspicious profiles or behaviour immediately
  • Don't share passwords or account information

Remember

You participate at your own risk. We're a connection platform -- you're responsible for deciding what's safe for you.

Group & Event Standards

Group & event standards.

Running events or managing a club? You're the backbone of the community!

For hosts

Leadership Essentials

  • Clearly communicate your group's purpose, rules, and vibe
  • Respond promptly to member questions and concerns
  • Moderate content and behaviour fairly and consistently
  • Address conflicts and guideline issues when they come up
  • Stay engaged with your community

Plan Great Events

  • Provide accurate, complete event information
  • Set realistic capacity limits and skill requirements
  • Consider accessibility and inclusion in all planning
  • Have backup plans (weather, venue issues, etc.)
  • Get necessary permits, insurance, and permissions
  • Be clear about costs, equipment needs, and what to expect

Communicate Like a Pro

  • Send timely updates about any changes
  • Share clear joining instructions and location details
  • Include safety information and emergency contacts
  • Follow up after events for feedback and improvements
  • Keep it professional but friendly

Important for hosts

As an event host, you're responsible for your events and groups -- including making sure they're safe, legal, and properly managed. You may need insurance depending on your activity type, and you're liable for any issues that arise. By creating events, you agree to protect Harley from any claims related to your activities. See: Host's Playbook

For players

Be an Active Member

  • Read and follow group-specific rules and guidelines
  • Participate constructively in discussions and activities
  • Respect host authority and decisions
  • Support group initiatives and help welcome new members
  • Contribute positively to the group's culture and goals

Show Up Right to Events

  • RSVP accurately and update if your plans change
  • Arrive on time with required equipment
  • Follow event rules and host instructions
  • Participate actively and encourage others
  • Help with setup and cleanup when possible

Reporting & Enforcement

How to report issues.

In an Emergency

Call 000 immediately (112 in EU, 911 in US, 999 in UK)

Harley is not an emergency service. If you're in danger, witnessing a crime, or someone needs urgent help -- call emergency services first. You can notify us afterward for platform action.

For platform issues

Report community guideline violations so we can take action:

How to report

What to include

  • What happened and when
  • Username(s) or profiles involved
  • Screenshots (if safe to capture)
  • Any immediate safety concerns

Response time

We review reports within 24-48 hours for most issues, or within a few hours for serious violations.

What happens when rules are broken

We focus on education first, but we'll take action when needed:

01

Warning

A heads up about what needs to change.

02

Content Removal

Deleting posts or messages that violate guidelines.

03

Feature Restrictions

Temporarily limiting platform access.

04

Temporary Suspension

Account suspension (7-90 days).

05

Permanent Ban

Complete removal from Harley.

06

Legal Cooperation

Working with law enforcement when required.

Appeals

If you think we got it wrong, email support@harleymeets.com with "APPEAL" in the subject line within 30 days. We'll take a fresh look.

Support & Resources

Get help & support.

Emergencies

Call 000 (AU), 112 (EU), 911 (US), 999 (UK)

Harley Support

Response times: 2-5 business days depending on complexity

Legal stuff

For full legal terms, privacy policy, payment terms, and liability waivers, visit: Terms of Service | Privacy Policy | Release Waiver

Agreement

By using Harley, you agree to these Community Guidelines and our Terms of Service.

What we CANNOT do

  • We don't supervise events or guarantee they'll be safe
  • We don't control what members say or do (online or offline)
  • We don't provide emergency response or real-time safety assistance
  • We can't guarantee accuracy of event details or member identities
  • We're not liable for injuries, incidents, or disputes between members
  • We don't guarantee we'll catch every guideline violation

What we CAN do

  • Remove harmful content and ban bad actors from the platform
  • Investigate reported violations and take platform action
  • Improve safety features and guidelines based on feedback
  • Cooperate with law enforcement when required by law

Your Responsibility

You agree to:

  • Use the platform safely and legally
  • Respect other members and their rights
  • Take responsibility for your own safety
  • Protect Harley from claims related to your activities (especially if you're a host)
  • Understand that you use the platform at your own risk

Bottom line: Your safety is your responsibility. We provide tools to connect people, but you're responsible for making smart choices about who you meet and what events you attend.

Final thoughts

Our community is only as good as we make it together. When in doubt, come back to our values: kindness, respect, and safety.

We're all here to connect through sports and stay active -- let's keep it positive, inclusive, and fun for everyone!

Questions?

Hit us up at support@harleymeets.com

Now get out there and find your crew!