Help & Support

How can we help you?

Find guides, policies, and answers to your questions about using Harley.

Everything you need to know about joining events, payments, refunds, and playing on Harley.

Complete guide for hosting events, managing clubs, payouts, and growing your community.

Our rules and expectations for creating a safe, welcoming community for everyone.

What we expect from every member to keep Harley a great place to play.

How Stripe payments work on Harley — onboarding, payouts, and what players and hosts need to know.

How payments work, processing fees, and what to expect when booking events.

Understanding cancellations, refunds, and how credits work.

Important information about liability and participation in sports activities.

How to delete your Harley account and what happens to your data.

Get in touch with our support team for any questions or issues.

Can't find what you're looking for?

Our support team is here to help. We typically respond within 24-48 hours.